Payoffs

For information regarding your loan payoff, please contact a Service Representative.

Member Service Hours:
Monday to Friday
8:30 am to 5:30 pm (CST)

Toll Free Phone: 866-310-2143
Fax: 210-258-1154

Payoff quotes are based on your estimated payoff date and may vary from the balance shown on the payment coupon.

Prior to sending in a payoff check, please call Member Service to verify the amount and when the payment will be received.

If your monthly payment method is automatic withdrawal, please request cancellation through Member Service. To payoff your loan by check, send payment to one of the following addresses:

Postal Delivery:

Credit Human
PO Box 721
San Antonio, TX 78293-0721

Overnight Delivery:

Credit Human
1717 N Loop 1604 East, Suite 300
San Antonio, TX 78232

Or: Wire transfers for payoffs

Prior to initiating the wire, please contact Member Service for an updated payoff quote. Please have your loan number available. Wire instructions are available on the payoff statement or by contacting Member Service toll free at 866-310-2143.